Robert Schwartz May 03, 2009
You can now see how many DNS requests our servers are handling on a per domain basis. The new query stats are available via the DNS Manager.
A new column called "Stats" on the Domains Page now contains a link to "View" the stats for your domain:
Clicking the "View" link opens a new window to view your stats:
A Few notes about what you see:
Q & A:
Q: I get many more hits to my web server than what you show as hits to your DNS servers, why?
A: The short answer, caching! Requests for DNS records for your domain come from the DNS servers your site visitors talk to (usually ISP DNS servers) and these servers remember (cache) the answers, so if 10 people from the same ISP hit your site in a day, chances are we will only record a couple of DNS hits for your domain since the ISP DNS servers remember the answer to previous requests.
Q: When I click the link I get an error: "Error - No data found for domain. Please try later." This has been going on for several days, what's up!?
A: If you have infact waited a couple of days and you still see this error, we are not getting any requests for your domain. This may be because a) you have not pointed your domain to our DNS servers, b) you have not created any records to support your domain or c) you are not getting any traffic to your domain! Please double check the above and if you are still having trouble, please contact support.
Q: I've bookmarked the URL to the query stats page for my domain for quick viewing, but now I'm getting an error: "Sorry, I didn't understand your request". What's going on?
A: The URL 'key' that protects unauthorized access to your query stats changes on a regular basis, thus preventing direct access to the stats URL. You will have to get a new link from within the DNS Manager.
We welcome your feedback! Let us know what you think about this new tool. Drop a line to support using the links above or post a comment!