Service End of Life (EOL) Notification - Plesk Hosting Server

This Service will be Permanently Shut Down as of Tuesday, September 15, 2015. 

Customers must take steps to backup any data they wish to retain. We are unable to offer any backup or migration services for this server.

Due to incompatibilities between this legacy server and our newer Hosting 2.0 services, unfortunately, there is no migration path for the data on this server to our current platform. This means customers are required to take whatever steps necessary to copy website content, email data and any other user information off the service prior to the shutdown date. 

FAQ:

Q: Why are you shutting down this server? 

A: Our Plesk hosting service is a legacy offering introduced when we first launched our hosting services. Since that time, many advances in hosting technologies have been made. For us to keep up, we launched Hosting 2.0 which attracted many clients. Those left on the Plesk server are now so few, it is no longer viable for us to maintain this infrastructure. 

Q: If we sign up for a Hosting 2.0 service, will data be migrated to the new service automatically? 

A: Unfortunately, no. The two services are not compatible with each other. Customers are responsible for moving all data off the Plesk server prior to its shutdown date. Any new replacement services purchased will need to be setup by the customer. We are not able to migrate any web site content or email box user data - this includes both email addresses or mailbox content. We apologize for this in advance. 

Q: Can you send us a backup of our account from the old server? 

A: Unfortunately no. All data backup is the responsibility of the customer and must be done on-line. 

Replacement Services available at LaneChange.Net - Hosting 2.0

General Hosting Services (Web site & Lite Email hosting):

If you used the Plesk hosting service for general web hosting and email hosting services for a small business, consider one of our general Web Hosting packages. These packages are great for simple static or basic database/scripted web sites - but lack storage for heavy Email users. If you need many mailboxes and ample mail storage, see below. 

Email Hosting with Lots of Storage for All Users:

If you are a heavy email user, you'll want to check out our various Email Hosting Packages. These can be used stand alone or as an add-on to the above listed Web Hosting packages to give you a powerful Web & Email hosting solution. 

Heavy FTP Hosting Users

Many clients used our Plesk Hosting Server to move around large files between users. The Web Hosting Packages above have Terms of Service Restrictions preventing high FTP usage, so for these users, you'll want to have a look at our Virtual Private Server offerings with Bandwidth and Storage levels adequate for your needs. 

If you have any questions, please contact our support team.